Contextualised training with Schrole Develop

LLN and assessment support

Schrole Develop qualifications require individuals to have a high level of language, literacy and numeracy skills to design training programs, interpret training packages, deliver training to individuals and groups, and determine competency.

As part of our enrolment process, individuals are required to complete a self-assessment survey. This allows the facilitator to determine the support that is required throughout the course.

The self-assessment survey can be downloaded below for completion and submission at least two days prior to the course start date.

For further information please refer to our student handbook.

Appeals and complaints

If a learner has an issue with any aspect of their training course they should bring this to the attention of their trainer or to the RTO Manager of Schrole Develop who will attempt to resolve this in an informal manner to the learner’s satisfaction.

If the learner is not satisfied with the outcome of the informal complaint, they may lodge a formal complaint by completing the formal Complaint and Appeals form. This will be dealt with in accordance with the Complaints and Appeals policy.

Learners have the right to appeal the outcome of an assessment decision if they are dissatisfied and feel they have been dealt with unfairly. This can be done by completing the Complaint and Appeals form. The appeal will be dealt with in accordance with the Complaints and Appeals policy.

Fees and refunds

Schrole Develop’s training and assessment course allows for individuals to enrol into modules instead of the whole qualification. The fees for each module can be found on the relevant webpage.

Course fee payments or deposits up to $1500 are required 7 working days prior to the commencement of the course. At no time will Schrole Develop invoice an individual learner more than $1500 prior to the commencement of a course.

Schrole Develop has a fair and equitable refund policy designed to safeguard all learners ensuring compliance with the Standards for RTOs 2015. Prior to enrolment please review our fees and refund policy.

Credit transfers

Schrole Develop recognises qualifications and statements of attainment issued by other Registered Training Organisations. Learners who have successfully completed equivalent units of competency with another RTO can apply for a credit transfer.

Learners may apply for a Credit Transfer for any of the equivalent units by submitting an RPL/Credit Transfer Application Form and Verification of Qualification Permission Form along with original or certified certificates and record of results or a statement of attainment, by uploading both forms and evidence.

Certification

Certificates for qualifications will be issued to learners after they have attended all the training sessions and are deemed competent in all their assessments.

Onsite delivery

Schrole Develop courses can be customised and delivered onsite as an in-house program (minimum numbers apply).

For further information, please contact us.

Recognition of Prior Learning

Recognition of prior learning is suitable for individuals who have evidence of previous skills and experience in a training and assessment environment. This could be experience from formal or informal education or previous work experience. If the learner believes they may be eligible for recognition of prior learning please complete our RPL/Credit Transfer Application Form or contact us to speak to one of our experienced facilitators. Please read our Recognition Policy regarding recognition of prior learning.

Additional information

Please review our Student Handbook and Policies and Procedures prior to enrolment which contains further information relating to the learner’s enrolment.