Managing Difficult Conversations
This unique interactive half-day course will highlight key leadership and management theories for handling difficult conversations in an education context.
Teachers; mid-level leaders
12 to 36 people
I found the sharing of information from experienced individuals and their references very engaging.
Head of Department
Who is Managing Difficult Conversations designed for?
This unique interactive half-day course is designed to assist schools to develop leadership skills and capacity within their current staff. The course will highlight key leadership and management theories for handling difficult conversations in an education context.
Content will be drawn from Schrole Develop’s accredited course content as well as personal experiences of international educators. You will learn valuable techniques to harness friction and create win-win outcomes.
Learning outcomes of Managing Difficult Conversations
- Understand why difficult conversations are important for success
- Mitigate personal bias and keep data at the heart of the conversations
- Understanding and managing emotions
- Tips and techniques for handling the conversation
Frequently Asked Questions
Is it possible for the presenter to deliver the Managing Difficult Conversations course in-person instead of online?
Yes. For more details, please contact us.
Can participants attend the Managing Difficult Conversations course online?
Managing Difficult Conversations is designed as an interactive face-to-face course for participants, with the presenter attending virtually. This is to keep costs lower for schools and to ease potential scheduling issues.